Support
Quick answers to the most common questions. If that does not solve it, get in touch. We answer in English, Spanish or Portuguese.
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The team replies right here, live. Use the same Google account as in the app. Some status labels in the chat are still in Portuguese.
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Prefer email? grupojadson@gmail.com
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By email: grupojadson@gmail.com. Tell us your phone model, Android version and what happened.
Business and partnerships: Grupo Jadson · @grupojadson
Frequently asked questions
Does offer reading work in my country?
Today it works only with ride and delivery apps in Brazil (Portuguese screens, prices in BRL). More countries are coming soon. The ride calculator works anywhere.
How do I install the app?
Download the APK on the Download page, allow installing from your browser or the Files app and tap Install. The full step-by-step guide is on the download page.
I see "Restricted setting". What now?
On Android 13 or newer, apps installed outside the store need this permission. Open Settings > Apps > Menos Pista, tap the three dots (⋮) and Allow restricted settings. Confirm with your PIN or fingerprint and go back to turn on Accessibility.
Offer reading stopped or Accessibility turned itself off
Go to Settings > Accessibility > Menos Pista and turn it on again. Set Menos Pista battery to unrestricted (Settings > Apps > Menos Pista > Battery) and check that the ride app is turned on in Menos Pista settings.
Why does the app need Accessibility access?
That is how it reads offers on the screen of ride and delivery apps and shows whether they are worth it. Reading happens on the phone, and the app does not read passwords or messages. Details in the Privacy policy.
How does Pro work?
Pro is a voluntary monthly or yearly support that shows fewer ads (not all) and unlocks Pro features. Payment in US dollars or euros is coming soon; today it can only be paid in Brazilian reais (BRL) through Mercado Pago. Full rules in the Terms of use.
How do I delete my account?
In the app, go to Settings > Account and sync > Delete account. Without the app, see Delete account.